Google pay is the most widely used app to send and receive payments over UPI. However, users may sometimes face several issues while using Google pay. The most common issue these days users face is of processing payment. The payment gets stuck when the user tries to send it to some other Gpay user. Let us see why these payments get stuck sometimes.
Why do online payments get stuck?
There are several reasons why do online payments get stuck. Some of them are mentioned below:
Bank Server Downtime
A downtime is a time when the bank server is down. Every bank has its own downtimes in place. At this time period, the payment gets initiated by the user but goes into “Payment Processing” state for a long time. The downtime timings either be planned or unplanned. Planned timings are when there is a holiday in bank or during weekends. A bank server is usually down when the bank is closed. This is the time when a payment fails or get stuck. Unplanned downtime is when there are some errors.
Incorrect data
The second reason behind failed payment or stuck payment is incorrect data. Due to incorrect data transactions could not be authorized. Here the major problem could be created with the wrong OPT. When you enter the wrong OTP, you will be redirected to an error message that will say your transaction could not be authorized. You can again get the OTP by clicking on ‘resend OTP’. It is quite possible that you may not even receive an OTP. In this case also you have to click on ‘resend OTP’. The other errors are:
Bad internet connectionSecurity concernsTransaction amount exceeded the prepaid account balanceBank might have detected a riskBlacklisted account
Now, read ahead to know how to cancel processing or pending payment in Google pay.
How to cancel processing payment in Google pay?
Unfortunately, if you tried making a payment and it is showing ‘processing or pending’, you cannot cancel it or you may not be able to take any further action. If the payment you made is stuck on processing for a long time, you will receive a notification from the app saying transaction pending. After the payment is marked as pending, it will take around 3 to 5 days to move to successful status. Also, it is possible that you may receive payment failed notification. If this is the case, you will have to raise a dispute. This can be done directly through Google pay app. You can also check pending transaction in Google pay. Follow the steps below to check your pending transaction in Gpay.
How to check pending transaction in Google pay?
Step 1 You have to open the Google pay app on your device Step 2 Scroll down to ‘show transaction history’ Step 3 You will then see all the transaction history Step 4 If you see a status that is still pending, you can directly report the issue. To report the issue, you have to click on ‘raise a dispute’ Sometimes you may also see a status besides the payment as ‘failed’. So, the question is how to get a refund if in case your payment is failed? Here’s what you can do: There is nothing to worry about if your payment has failed. The refund will be initiated in the bank account. It will take around 5-7 working days to get your refund back into your account after the payment has been failed.
Things to keep in mind if any of the above situation occurs:
Do not try to make any payment to the same beneficiary for at least 48 hoursYou can never cancel a transaction whose status is ‘payment processing’
Wondering why we have to wait for 48 hours before making another payment? The reason is that only after 48 hours the payment will either be processed or failed. If processed it means your beneficiary has received the amount, if failed your beneficiary has not received the amount. If you are not aware of how you can set up Google pay on your device, we are here to help you.
How to set up Google pay on your device
Before you try to set up a new Google pay on your device, make sure you have a Google account. Once you create a Google account follow these steps:
Go to play store and search for Google payThen you just have to install the Google pay app on your deviceNow, open the app and enter the number that is linked to your bank accountAfter this, sign in to the app using the google account you created or already haveOnce done you will get the instructions on the appFollow those instructions and link your bank account
You will now be able to set up Google Pay on your device. Through this article you now know: Why do online payments get stuck? How to cancel processing payment in Google pay? How to check pending transaction in Google pay? How to get refund if in case the payment is failed? Why to wait for 48 hours to make another payment? How to setup Google pay on your device? If you have any other problem Google pay you can tell us through the comment section below. We always try to make it easy for the people to sort their problems out. Any tech related queries or doubts you have do come up to us. Check the article below to know how to block someone on Google pay To know how to get refund of Google pay money sent by mistake read the article below if you are unable to add bank account in Google pay, click the link below to sort it out Hope this guide works for you.
